package com.cleaningcloud.cld.domain;

import java.util.Date;

import com.cleaningcloud.common.core.web.domain.BaseEntity;
import com.fasterxml.jackson.annotation.JsonFormat;
import lombok.Data;
import lombok.EqualsAndHashCode;
import com.cleaningcloud.common.core.annotation.Excel;

/**
 * 客诉与处置对象 cld_complaints
 * 
 * @author cleaningcloud
 * @date 2024-10-17
 */
@EqualsAndHashCode(callSuper = true)
@Data
public class CldComplaints extends BaseEntity
{
    private static final long serialVersionUID = 1L;

    /** 客诉ID */
    private Long complaintsId;

    /** 项目ID */
    @Excel(name = "项目ID")
    private Long projectId;

    /** 投诉时间 */
    @JsonFormat(pattern = "yyyy-MM-dd HH:mm:ss")
    @Excel(name = "投诉时间", width = 30, dateFormat = "yyyy-MM-dd HH:mm:ss")
    private Date complaintTime;

    /** 投诉类型(字典表cld_project_complaint) */
    @Excel(name = "投诉类型(字典表cld_project_complaint)")
    private Long complaintType;

    /** 投诉描述 */
    @Excel(name = "投诉描述")
    private String complaintDesc;

    /** 投诉图片 */
    @Excel(name = "投诉图片")
    private String complaintImgs;

    /** 项目账号信息ID */
    @Excel(name = "项目账号信息ID")
    private Long projectAccountId;

    /** 下发员工ID */
    @Excel(name = "下发员工ID")
    private Long assignStaffId;

    /** 指派时间 */
    @JsonFormat(pattern = "yyyy-MM-dd HH:mm:ss")
    @Excel(name = "指派时间", width = 30, dateFormat = "yyyy-MM-dd HH:mm:ss")
    private Date assignTime;

    /** 处理人ID */
    @Excel(name = "处理人ID")
    private Long handleStaffId;

    /** 处理时间 */
    @JsonFormat(pattern = "yyyy-MM-dd HH:mm:ss")
    @Excel(name = "处理时间", width = 30, dateFormat = "yyyy-MM-dd HH:mm:ss")
    private Date handleTime;

    /** 处理内容 */
    @Excel(name = "处理内容")
    private String handleContent;

    /** 处理状态(0未处理1处理中2已反馈3已驳回4已完成) */
    @Excel(name = "处理状态(0未处理1处理中2已反馈3已驳回4已完成5已撤销)")
    private Long handleStatus;

    /** 处理图片 */
    @Excel(name = "处理图片")
    private String handleImgs;

    /** 解决描述 */
    @Excel(name = "解决描述")
    private String sovleText;

    /** 撤销描述 */
    @Excel(name = "撤销描述")
    private String revokeText;

    /** 驳回描述 */
    @Excel(name = "驳回描述")
    private String rejectText;

    /** 驳回图片 */
    @Excel(name = "驳回图片")
    private String rejectImg;

    /** 驳回时间 */
    @JsonFormat(pattern = "yyyy-MM-dd HH:mm:ss")
    @Excel(name = "驳回时间", width = 30, dateFormat = "yyyy-MM-dd HH:mm:ss")
    private Date rejectTime;


}
